KB: Automatic Page Reload Options
Enabling Automatic Page Reloads
The Idle Page Timeout setting allows you to force the home page URL to be reloaded after a set period of time, when the device is idle.
This option can be found under Settings > General > Idle Page Timeout.
Upon enabling this Idle Page Timeout, you should also select the timeout duration in the next menu Settings > General > Timeout (Minutes) If the timeout duration is not changed after the option is enabled then it will remain at the default idle timeout of 5 minutes.
Settings > General > Always Reload
If this option is enabled it will force the home page URL to be reloaded every X minutes (depending on the timeout minutes set), even if the device has not been touched.
If this option is disabled then the home URL will only reload once, after the first X minutes of being idle.
When using the Idle Page Timeout it is also advisable to pay attention to the settings for managing the cache, cookies & form data. As the longer the timeout duration is, the more likely it is the next user may be able to see information entered into forms etc.
Settings > General > Reload on Screen On (v2.6.0 and up)
With the setting enabled, this will reload the Kiosk URL home page when the screen is turned on.
This setting can be used in conjunction with the cache, cookies & form data settings to ensure that certain data is cleared when the screen is turned on.
Settings > Connectivity > Reload on Network Connect (Reload Home Page)
When Reload Home Page under the Connectivity menu is enabled, this will reload the Kiosk Browser home page whenever the connection to Mobile Data (2G, 3G, 4G) / WiFi.
This setting can be used in conjunction with the cache, cookies & form data settings to ensure that certain data is cleared when the Internet connection is restored.
Settings > Connectivity > Delayed Load on Startup
This option will open a menu (as per images below) allowing you to delay the Kiosk URL from loading for up to 120 seconds; which is is useful if you're waiting for WiFi to connect at startup and may prevent the kiosk from displaying error pages.
If this setting is required in your environment, a minimum of 5 seconds delay is recommended, setting below 5 seconds will fail on most devices due to various system delays on device boot.
The Idle Page Timeout setting allows you to force the home page URL to be reloaded after a set period of time, when the device is idle.
This option can be found under Settings > General > Idle Page Timeout.
Upon enabling this Idle Page Timeout, you should also select the timeout duration in the next menu Settings > General > Timeout (Minutes) If the timeout duration is not changed after the option is enabled then it will remain at the default idle timeout of 5 minutes.
Settings > General > Always Reload
If this option is enabled it will force the home page URL to be reloaded every X minutes (depending on the timeout minutes set), even if the device has not been touched.
If this option is disabled then the home URL will only reload once, after the first X minutes of being idle.
When using the Idle Page Timeout it is also advisable to pay attention to the settings for managing the cache, cookies & form data. As the longer the timeout duration is, the more likely it is the next user may be able to see information entered into forms etc.
Settings > General > Reload on Screen On (v2.6.0 and up)
With the setting enabled, this will reload the Kiosk URL home page when the screen is turned on.
This setting can be used in conjunction with the cache, cookies & form data settings to ensure that certain data is cleared when the screen is turned on.
Settings > Connectivity > Reload on Network Connect (Reload Home Page)
When Reload Home Page under the Connectivity menu is enabled, this will reload the Kiosk Browser home page whenever the connection to Mobile Data (2G, 3G, 4G) / WiFi.
This setting can be used in conjunction with the cache, cookies & form data settings to ensure that certain data is cleared when the Internet connection is restored.
Settings > Connectivity > Delayed Load on Startup
This option will open a menu (as per images below) allowing you to delay the Kiosk URL from loading for up to 120 seconds; which is is useful if you're waiting for WiFi to connect at startup and may prevent the kiosk from displaying error pages.
If this setting is required in your environment, a minimum of 5 seconds delay is recommended, setting below 5 seconds will fail on most devices due to various system delays on device boot.
Updated on: 04/08/2020
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